I have a good relationship with Ratcliffe Golf — they run Renaissance Park, Charles T Myers and Revolution Park, among other courses around town. Jason Rockhold from Ratcliffe responded to the recent poor review posted on this site. The full text is below:

Dear Slowmofo,

Thank you for your comments. We take our guest’s opinions very seriously and appreciate your candor in sharing any negative experiences you had. It is our goal to utilize your comments to make our golf course a better experience to all of our golfers that play with us.

I would like to apologize for your poor experience with our fairways and a few of the greens at Renaissance Park. We are in the middle of some great projects that foc! us on equal coverage of water and leveling out some areas to make them more playable.

Fairways:
I have included a couple of photos (Photo 1, Photo 2) of the sodding process that has started Tuesday September 2, 2014 that is covering the areas of dirt to level out some areas that have compacted. We are working with the county to continue to make Renaissance Park Golf Course a great experience for everyone who plays it. In addition, we have purchased some new equipment to keep the fairway and rough length consistent and playable. These new machines help the grass grow as it adapts to the consistent length of cut.

Greens:
In addition to the resodding, we have recently installed a new water pump house to get better water coverage on t! he course. We will be aerifying our greens next week to get th! e ultimate use of this new tool. With the new pump house, we will get a stronger and faster recovery of our bent greens. As you know, bent grass greens typically experience problems of heat stress and wear during the summer. The desired growing conditions for bent grass are soil temperatures between 50-65 degrees and air temperatures of 60-75 degrees. As soil temperatures and air temperatures continue to rise into early fall, there is difficulty keeping these greens at optimal condition.

Knowing this, we offer bounce back coupons for $20 off your next round of golf during this time period.

We expect after aerification, a short healing period, and cooler temperatures to see great results from our end of summer projects.

Please come back in a few weeks as my guest, there is no doubt you will see the positive results from our labors.

Have a great day!

Jason Rockhold, MBA, PGA
Director of Marketing/PGA Instructor
Ratcliffe Golf Services, Inc.
rockholdpro@aol.com