I have been going back and forth with them for nearly 2 months. I messaged them on Facebook numerous times and initially I would get a response with something to the effect of “We are going through an audit and it will be a few more days” I got this at least 3 times. Then the responses stopped for the past month. I then responded to someone on a thread on the facebook page who was having a similar issue and the thread was deleted.
The person who was having an issue responded to me and said they reactivated his balance. I then posted a message on their page detailing all of this and it was deleted later in the day. They are not responding to anything. Then later that day I received this email:
Update on ClickGolf.com Credits
· Using Credits to purchase discounted gift certificates
· Using Credits to purchase credits
· Using credits to get further discounts and coupons
· Improper extension of 12 months expiration dates.
The laws are very clear on who is responsible for these balances, and the acquirer is NOT legally required to absorb these balances. It is our intentio! n to allow Clickit Golf members to realize actual cash value t! hat has been put into the system, but also credit back any fraudulent or improper usage of the system.
As a courtesy, over the next few months, we will allow users that have used the system honestly to use credits for rounds purchased (not coupons or special offers as the terms of service outlines). However, Clickit Cash credits will not be unlocked until this audit is complete, which could unfortunately take several more months. There will be no refunds, as the acquirer did not realize the cash put into the system in the first place.
The Eight Round Promo codes will be permitted to be used next week.
The Acquirer, Clickit Golf, Inc and the new management team, are as upset about this as you may be, and we are working to recover the cash balances on your behalf so you can use them. We appreciate your patience and apologize for any inconvenience this has caused.
%3! Cbr /> Best regards,
David Moore
President
Clickit Golf, Inc
.
