- "Never going back"
The bad rating is due to the General Manager and not the course itself. The front nine was very nice. Our group of 12 didn't get the opportunity to play the back nine.
Wes Jones, the GM met us at hole 10 and asked us to skip that hole and move on to hole 11 because we were 25 minutes behind his GPS schedule. I pointed out the next party in our group was 1-1/2 holes behind us. He said that didn't matter because we were two holes behind the group in front of us. I again pointed out the group in front of us was not in our party and I watched them tee off 36 minutes before us; we had actually gained roughly 2 holes on them. Mr. Jones walked to my cart and began rudely pecking on the GPS time indicator to show me we were 25 minutes behind. At that point, I asked for a refund for nine holes, and our 12 party group left and went to Fox Den.
The Fox Den people appreciated our business and we had a great time there.
I would be remiss not to point out that the rest of the Birkdale staff was very friendly to us. Before I left the course, I asked one of the guys how it was that everyone was so nice but their leader was such a horse's patute. He replied, "they get asked that question a lot".
We were scheduled for lunch and an 18 hole replay so you decide who lost out on this deal.
Just for the record, I later asked the last group in our party if they were being pushed and they replied "no". Irv Looney Read The Review
- "Great course"
Great course, and the collective staff was possibly the best I've ever encountered. After being treated very poorly at Birkdale, (see my review of Birkdale) our group of 12 were greeted very cordially by the whole Fox Den staff. From the cart refreshment lady to the General Manager everyone had a great attitude. The starters and rangers all carried smiles and they were quick to engage in friendly conversation. The lady's at the bar were sensational and the food and drink was wonderful; without being gouged on price I might add.
Thank you again to the staff of Fox Den for turning around what had been a bad experience at Birkdale earlier in the day.
We look forward to playing Fox Den again.
Irv Looney Read The Review